OUR PLATFORM
From Insight To Action Across Your Coworking Business
Feedback AI Agent
Ask anything about what your members are saying and get an instant answer, no need to wait on someone else to generate a report. It puts control back in your hands, on your terms, at any time.
AI-Powered Voice of Customer
Behind every report is an engine that reads all of your feedback and surfaces the themes and root causes actually driving member sentiment, not just what changed, but why. Decisions come from evidence rather than intuition, so you can plan with confidence.
Reporting Dashboard
Your data is captured, organized, and compiled into a report automatically, consistently, every time, complete with clear visuals of sentiment scores and how they're trending over time. No manual formatting and no guesswork, just the certainty of knowing the numbers are right.
Closes the Feedback Loop
Feedback from every source and location is consolidated automatically, removing the friction of manual tracking so nothing is overlooked and your team can focus on taking action rather than gathering data.
INSIGHTS FOR COWORKING SPACE
Built From Real Coworking Experience
Lumen VOC started with a simple problem.
Coworking operators care about their members, a lot, but most had no real way to keep up with what people were actually saying. It was one off survey here, a scattered comment there, and reports that took hours to pull together every month just to get a basic read on how things were going. So signals got missed. Decisions got made on gut feel instead of evidence, not because operators weren't paying attention, but because nothing built for the job existed yet.
We built our feedback intelligence system to give that control back. Capture feedback once, and let the system handle the reentry and the reporting, so you can spend your time acting with certainty instead of assembling the data to get there. That system is Lumen VOC, and it's ready to put to work for your locations today.
DRIVE BETTER RESULTS
See Lumen VOC in Action
Transform feedback into smarter decisions. Request a demo and experience the power of Lumen VOC.